Skip The Line: Acropolis & Parthenon Admission Ticket with Free Audio Tour

Using tickets from Viator was very difficult. They send you an admission ticket which says on it “this is not an admission ticket”. They stated on them that we would be sent an e-ticket the day before - this never arrived. We went at 5 to avoid the crowds and sun (would recommend doing this) and were unable to use the admission tickets. The staff were unhelpful and relevant ticket desk was closed. Eventually we clicked “contact us” on Viator and the tickets appeared on that page?! Which we hadn’t seen before. Overall the acropolis was obviously fantastic and worth visiting but wouldn’t recommend this site. At 5 there was no queue to skip either so many people were just buying tickets on the door.

First: Surprisingly, the voucher I received and placed in my Apple wallet didn't provide direct access to the Acropolis; we didn't see in the fine print we needed to pick up access tickets from a travel agency 1+ miles from the venue. Second: After discovering this after we arrived at the venue and walking to the travel agency to receive the access documents, they were clearly struggling with providing me with these, After about 15-20 minutes they presented me a document with 2 QR codes. Thirdly, after walking back to the venue and attempting to use the QR codes, I was told by the venue staff these codes were already used the day before, therefor not valid. I had to stand in the general ticket queue again to purchase tickets to gain access. Total time wasted: 2 hrs. I am therefor requesting a full refund. My cost will be refunded, my time spent waiting can't be refunded. Note to Viator: put more information or links directly on the electronic voucher

When we arrived there was a super long line to get in. No signs or employees around for entrance to Acropolis to help you with skipping the line. When I called the number on the tickets, they said just go to front of line and scan to get in. Tried that and all your guides there said you can not do that and have to wait in line. So after waiting 10 mins in line, it was announced everyone had to evacuate and they were not reopening for the rest of the day. I am not only upset to pay more to essential skip the line, and then have to stand in line but when I requested a refund as this was my only day in Athens I was told I’m not entitled to a refund.

DO NOT BUY THESE TICKETS!!! I bought these tickets to go to Acropolis, pulled up the tickets they gave me, showed them at the entrance, and they will not accept them. The tickets they give you have a bar code, but they will only accept QR code. Had to buy new new tickets at the ticket window, and now fighting to get a refund with Viator.

Do not use their services. Paid for services that do not exist.. At the entrance of the Acropolis nobody will help you to sort out the problems...

Viator recommended we book on Monday so we did and the site was closed for a holiday. Don’t worry though because I can use my tickets until October (please read that as sarcasm because it was my last day in Athens, and I’m not flying back before then).

Terrible experience. Once I have shown the e tickets ( mine and fir my wife) the people who check them they told me that those ticket are not for the Acropolis and slopes!!!! They told ne that the tickets are for the Acropolis Museum???? Tbe didn't let us to get in !!! We where forst to by 2 new tickets. This is unbelievable behaviour and lack of coordination between Viator and the and staff of the Acropolis and slopes!!! I A have lost 40 euros.....

The Acropolis was great but the ticketing experience was negative. It did not work as advertised. They did not accept the digital voucher or digital QR code on my phone. I had to have a printed off PDF ticket that was supposedly sent as an email. (I never received) after much embarrassment and confusion at the “skip the line” entrance we were directed to a guest service booth had to wait there talk to a gentleman that directed us to a place called “Key Tours” (a good four block walk) where they printed us a ticket only after we convinced a rather unfriendly lady that we never received the email. There was another couple from another country going through this at the same time as us. This process did not work! I would not buy through this service!!

The Acropolis was great, this tour was not. The audio tour was rather boring and hard to follow. The service to run the app was spotty and it was frustrating to use. We ended up turning the audio off and reading the plaquards instead. I would recommend a live person to tour verses this audio tour by far.

It was really amazing to see the Acropolis and the Parthenon so high up!! The view of Athens was incredible. Didn’t enjoy the pouring rain but what can you do.