- Be met at Arrivals by a private, English speaking guide
- Navigate the airport stress-free with your guide
- Guide assists you for up to 2 hours after your arrival
- Get help with currency exchange, purchasing train and bus tickets, and other errands
Departure & Return
- Confirmation will be received at time of booking, unless booked within 7 days of travel. In this case confirmation will be received within 48 hours, subject to availability
- Not wheelchair accessible
- The JR Pass Exchange Office is open from 5:30 AM to 11 PM at Kansai International Airport. Please ensure you have enough time to clear customs and arrive at the JR Pass Exchange Office during opening hours.
- No heart problems or other serious medical conditions
- Most travelers can participate
- This is a private tour/activity. Only your group will participate
- OPERATED BY AIRSERVE CO.,LTD.
- For a full refund, you must cancel at least 24 hours before the experience’s start time.
- If you cancel less than 24 hours before the experience’s start time, the amount you paid will not be refunded.
- Any changes made less than 24 hours before the experience’s start time will not be accepted.
- Cut-off times are based on the experience’s local time.
Learn more about cancellations.
- Hand sanitizer available to travelers and staff
- Social distancing enforced throughout experience
- Regular temperature checks for staff