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Kyoto welcome tour

Kyoto, Japan
Kyoto welcome tour

From $37.19 per group (up to 15)

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Free cancellation
Up to 24 hours in advance. Learn more
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Safety measures
icon3 to 10 hours  (Approx.)
Hotel pickup offered
Mobile ticket
iconOffered in: English
Good for avoiding crowds


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guide fee
Private transportation

Departure Point

Kawabatacho, Higashiyama Ward, Kyoto, 605-0076, Japan

There is a Keihan line or bus which can come around Gion-shijo station.

Departure Time

Suppliers and travelers coordinate start times within the given time periods.
12/10/2019 - 9/25/2022
Monday - Sunday:09:00 AM - 05:00 PM

Return Details

Returns to original departure point
  • Confirmation will be received within 48 hours of booking, subject to availability
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infant seats available
  • Transportation is wheelchair accessible
  • Surfaces are wheelchair accessible
  • Not recommended for travelers with back problems
  • No heart problems or other serious medical conditions
  • Most travelers can participate
  • This is a private tour/activity. Only your group will participate
  • OPERATED BY Hero Tour Japan

For a full refund, cancel at least 24 hours in advance of the start date of the experience.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
What is the policy on face masks and attendee health during Kyoto welcome tour?
A:The policies on face masks and attendee health are:

  • Face masks required for travelers in public areas
  • Face masks required for guides in public areas
  • Face masks provided for travelers
See all safety measures taken by Kyoto welcome tour.
What is the policy on sanitization during Kyoto welcome tour?
A:The policy on sanitization is:

  • Gear/equipment sanitized between use
See all safety measures taken by Kyoto welcome tour.
What is the social distancing policy during Kyoto welcome tour?
A:The policies on social distancing are:

  • Social distancing enforced throughout experience
  • Contactless payments for gratuities and add-ons
See all safety measures taken by Kyoto welcome tour.
What measures are being taken to ensure staff health & safety during Kyoto welcome tour?
A:The policies on staff health & safety are:

  • Guides required to regularly wash hands
  • Regular temperature checks for staff
See all safety measures taken by Kyoto welcome tour.

Traveler Photos


33 Reviews
3 stars
2 stars

Reviews by Viator travelers

Showing 1-4 of 33 reviews
Perfect experience!!
, Apr 2021
What an incredible experience this was! I highly recommend anyone traveling to Kyoto or nearby cities have a tour guide! Our guide took the stress away from my hands and had everything beautifully planned out for us. He was so knowledgable and gave us such good recommendations for the rest of our stay. 100% recommend a guide!!
No show!!!!
, Dec 2020
I bought the tour, but could not get in touch with Hero Tours to set the pick-up place and time. He never responded to any of the multiple emails I sent. So, I got charged the money, but never got the tour or an apology. I have asked viator for a full refund. Do not recommend this company.
icon Response from Host , Jan 2021
I am really sorry about my fault. I somehow did not receive a notification about your booking this time. I will be careful not to happen again. So sorry again.
Best way to sightsee
, Feb 2020
In reading previous reviews, we booked a day with Hiro; but as luck would have it, he was unavailable for the only free day we had in Kyoto. He recommended his associate/friend Masa. And I'm so glad we stayed with Hiro's tour guided by Masa. Masa was kind, smart, amiable and amenable. We were a group of 8 and shopped a bit, and even though it cut into our sightseeing time, the things we bought were important too. Masa didn't pressure us not to shop...he was super helpful. We gave him a list of places we wanted to hit, and he coordinated the schedule. Getting around with a local was awesome and worry-free fir me, who usually navigates when we're on vacation. At the end of the tour, he took us to one of his favorite local spots for sushi...and it was fantastic eating like the locals. When we go back, because we will, we will hook up with Hiro and Masa again!!
Excellent Kyoto visit second time around
, Feb 2020
We had a great tour with Hero! We have been to Kyoto before for a brief visit and found navigation in the city confusing with public transportation. This time it was so much more memorable with Hero guiding the way and we saw so much more of the city and realized how much we missed, even at Kyoto Station. He is also helpful with making food recommendations in Osaka where we are staying. Not only is he a tour guide, he also helped us take photos and sent them to us! Thank you Hero for the wonderful day!

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